Wireless Cloud Wifi Camera
How To Set Up The Camera
1. Download and Install the App
a. Make sure your mobile devices are connected to the network properly (Wi-Fi)
b .For Android phone users, download the free app by searching "YCC365/ "YCC365 plus" in "Google Play Store" or scanning the QR-Code on the camera package.
c. For iPhone or iPad users, download the free app by searching "YCC365/YCC365 plus" in "App Store" or scanning the QR-Code on the camera package.
2. Connect the Cloud IP Camera
a. Open your APP "YCC365/ "YCC365 plus", register a new account or log in your old account
b. Add the camera device (You can choose four ways to add your camera)
c. When you add your camera, please put your camera in a place where the wifi signal is stable (Put your phone and camera closer)
Cannot Connect To WIFI Successfully?
1.Please make sure the WIFI Password is correct.(Our Camera Only Supports 2.4Ghz Wifi)
2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time. If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel.
3.Please check that your wifi name and password does not have special symbols, our camera can only recognize English letters and numbers..
Check The IP Camera: please make sure the IP Camera send Waiting for connection message after plugging it in. If not, we need to reset the Camera.
Reset is used to boost the IP Camera system, which becomes more efficient to accept the unknown router and connect to it.
Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.
Find the reset hole at the bottom of the device, and then use a needle to insert into it, press it more more than three seconds after hearing "di" sound, when hearing sound 'Reset to the defaulted setting' sound, then camera resets successfully.
3.After the reset, user can start to connect it by WIFI.
FAQ -Cloud Storage Wifi Camera
1)Do I have to buy cloud storage service?
This camera has cloud storage and ordinary card storage capabilities, if you do not want to buy cloud storage, you can insert a sd card for recordings.
2)What can we do when the camera is stolen?
Do not worry, camera has cloud storage capabilities, video are stored in the cloud server, if the camera was stolen, the videos can be found by cloud storage account.
3)Does the cloud storage camera support recording for SD Card and cloud storage at the same time?
Yes. Supports SD Card and cloud storage recordings at the same time, if you put SD Card and purchase cloud storage service.
4)Which cloud service company you use? Is it free ?
We use Amazon cloud server. Yes we have cloud service, everyone can enjoy the cloud storage service for free, after that you can choose to pay for the service at low cost. If you choose the free service you need to contact cloud storage customer service to help you open an account.
5)How to protect privacy of individual from Cloud?
The server Is Amazon cloud,support US-EU Safe Harbor and ISO/IEC27001:2013,it comes with a High safety certification.
The camera can't connect to wifi:You can use the pointer we sent you to directly insert the reset button to reset the camera button for about 5-6 seconds. You will hear a Voice prompt reset success!
After you use the QR code on the mobile phone to scan the Instruction manual to download: "YCC365 plus" , click on download software. After you hit enter, you will be prompted to log in with your username and password. You will receive a message reminding you to fill in and then set a password to complete the app registration, then you log in again with your registered username and password. Please remember The user name and password you registered!
Be sure to reset this before adding it.
Router name can not have special characters, let the user change it, @, this symbol is also not necessary, it is best to be all numbers + English, do not include -_, ./, and other characters